StatusGator Support

Authentication options (2FA and SSO)

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Authentication options (2FA and SSO)

StatusGator allows organizations to strengthen account security by enforcing two-factor authentication (2FA) and by enabling single sign-on (SSO) with SAML. Both options can be managed from the Team Management > Authentication Options page.

Two-factor authentication (2FA)

Two-factor authentication adds an extra layer of protection to user accounts. With 2FA enabled, users must provide both their password and a verification code from an authenticator app (such as Google Authenticator, Authy, or 1Password).

How 2FA works in StatusGator

  • Admins can enforce 2FA for all team members in the Authentication Options tab.
  • Once enforced, every user will be redirected to their Profile > Two-Factor Authentication page on their next login.
  • Users will be required to scan a QR code with an authenticator app and enter the verification code to complete setup.

Enable 2FA as a user

If your organization requires 2FA or if you want to enable it voluntarily:

  1. Go to Your Profile > Two-Factor Authentication.
  2. Scan the QR code with your authenticator app.
  3. Enter the generated 6-digit verification code.
  4. Click Enable 2FA to finish setup.

From now on, you’ll need both your password and the authentication code to log in.

Single sign-on (SSO)

StatusGator supports SAML-based SSO to allow your team to log in with your organization’s identity provider (IdP). This eliminates the need for separate StatusGator passwords and centralizes access control.

Configuring SSO

  1. Navigate to Team Management > Authentication Options.
  2. Under Configure Single Sign-On, fill in the following fields with values from your IdP:
    • Issuer / Audience URI (SP Entity ID)
    • SSO URL
    • Identity Provider Entity ID
    • Sign On URL
    • Sign Out URL (optional)
  3. Choose your authorization method:
    • Use an IdP certificate, or
    • Use a certificate fingerprint and algorithm.
  4. Paste your certificate or fingerprint information.
  5. Toggle Enable SSO? to on and click Save.

Notes about SSO

  • StatusGator provides the required metadata values directly in the UI for quick configuration.
  • You will need to configure your IdP (e.g., Google, Okta, Azure) using these values.
  • Once enabled, all users will log in through your identity provider.

If you have any questions or problems, please email us or submit a ticket.

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