StatusGator Support

Set user permissions

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Set user permissions

Some StatusGator plans support multiple users per organization, allowing you to control who can manage monitoring, notifications, and integrations.

Available roles

FeatureEditorAdmin
Monitor Cloud ServicesYes, on assigned boardsYes
Monitor WebsitesYes, on assigned boardsYes
Configure Component FiltersYes, on assigned boardsYes
Manage Status PageYes, on assigned boardsYes
Configure NotificationsYes, on assigned boardsYes
Setup IntegrationsYes, on assigned boardsYes
Download Historical DataYes, on assigned boardsYes
Invite UsersNoYes
Create BoardsNoYes
Assign Users to BoardsNoYes
Change PlansNoYes
Change Payment MethodsNoYes

Tip: Assign Admin access only to trusted team members who need organization-wide control. Most users can safely be Editors.

Change user roles

  1. Go to Team Management in the sidebar.
  2. Locate the user whose role you want to update.
  3. In the Role column, use the dropdown to switch between Editor and Admin.

Changes take effect immediately.

Security responsibilities for Admins

Admins are responsible for managing security at the organization level:

  • 2FA enforcement – Require all members to enable two-factor authentication for stronger account protection.
  • SSO configuration – Set up SAML-based Single Sign-On so team members can log in with your identity provider.

Quick summary

  • Editors: Best for team members who manage day-to-day monitors and integrations.
  • Admins: Best for team leads or owners who need full control over boards, billing, and security.

If you have any questions or problems, please email us or submit a ticket.

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