StatusGator Support

Add a ping monitor

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Add a ping monitor

Ping monitors let you track the availability of a server, host, or device by sending regular ICMP ping requests. StatusGator checks if the host responds within the configured timeout and alerts you if it fails.


Add a new ping monitor

  1. Go to Monitors from your left menu.
  2. Click Add monitor.
  3. Select Ping monitor from the list of monitor types.
  4. Enter the IP address or hostname of the server you want to monitor.
  5. Enter the Display name to make it easier to identify in your board.
  6. Click Save.

Optional settings

You can fine-tune how your ping monitor behaves in the Settings tab of the configuration screen.

  • Timeout – Set the maximum time StatusGator will wait for a ping reply before marking it as down.

    Example: If set to 30 seconds, the host must respond within that time or it will be considered unavailable.

  • Monitoring regions – Choose which global regions StatusGator will send pings from.

    This lets you test uptime from multiple perspectives (e.g., US East, US West).

  • Alert sensitivity – Decide how many failed checks in a row trigger an alert.

    Example: With 2 retries selected, the system must fail three consecutive checks before you are alerted.

To access these options:

  1. Go to Monitors in the left menu.
  2. Click the three-dot menu (⋮) next to your ping monitor and select Configure.
  3. Open the Settings tab.

If you have any questions or problems, please email us or submit a ticket.

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