Disable two-factor authentication (2FA)
Sometimes you may need to disable 2FA on your StatusGator account—for example, if you're experiencing delays receiving login codes or you've lost access to your backup codes and cannot disable 2FA on your own.
What to do if you need 2FA disabled
If you're unable to disable 2FA yourself due to login issues or lost backup codes, please contact our support team. We can manually disable it for you after verifying your identity. If you're contacting us from an email not linked to your StatusGator account, we may ask for additional account-related information to confirm ownership.
You can reach us at hi@statusgator.com or submit a ticket via our support portal.