Adjust timeout for ping monitors

Adjust timeout for ping monitors

The timeout setting controls how long StatusGator waits for a ping reply before marking the host as down. Adjusting this value helps balance sensitivity between detecting real outages and ignoring temporary delays.

How to open the timeout settings

1. Go to Monitors in the left menu.
2. Find the ping monitor you want to adjust.
3. Click the three-dot menu (⋮) and select Configure.
4. Open the Settings tab.
5. Under Advanced, locate the Timeout options.

Available timeout options

• 5 seconds – Very strict; best for fast, local networks.
• 15 seconds – Balanced for most infrastructure.
• 30 seconds (default) – Allows extra time for high-latency connections without being too lenient.
• 60 seconds – Use for remote or less reliable networks.

Best practices

• Use a shorter timeout (5–15 sec) for stable, low-latency networks like datacenters or internal systems.
• Use a longer timeout (30–60 sec) for global servers or networks where latency is expected.
• Combine with alert sensitivity (retries before alerting) to reduce false positives and make monitoring more reliable.