StatusGator Support

Status Page Caching and Refresh Rates

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Status Page Caching and Refresh Rates

StatusGator status pages refresh automatically every 5 minutes. If the page is loaded on your screen, it will reload automatically on its own every 5 minutes. Or you can manually refresh it at any time with Control+R or Command+R.

In addition to the browser reload, here are some helpful tips about how often StatusGator updates:

1. Each status page is checked approximately every 5 minutes. In practice, there is some variation, so expect every 4 to 6 minutes.

2. Our API endpoints (available on our Team, Corporate, Enterprise plans) always return the latest data we have, immediately after it’s been collected from the public status pages.

3. StatusGator aggregated status dashboards are cached at the edge cache CDN for 60 seconds. That means there can be a maximum delay of 1 minute between the time StatusGator updates the status data and it displays on your public status dashboard.

You can also set up auto-refresh intervals for your status page, choosing from options like 1, 5, 15 minutes, 1 hour, or never. When enabled and configured to a specific time value, your status page will automatically refresh in your browser at the selected interval.

If you have any questions or problems, please email us or submit a ticket.

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