Connecting StatusGator to PagerDuty
The PagerDuty integration ensures that incidents are automatically created in PagerDuty whenever a monitored service in StatusGator experiences downtime. This helps teams respond faster and stay informed.
Features
- Automated incident creation – when a monitored service goes down, StatusGator opens an incident in PagerDuty.
- Detailed incident context – incidents include the affected service’s name and a direct link to the corresponding status page in StatusGator.
- Auto-recovery resolution – once a service recovers and is marked up, PagerDuty incidents are automatically resolved.
Set up the PagerDuty integration
- In PagerDuty, go to Services → Service Directory and click New Service.
- Name your service, then follow the prompts in steps 2 and 3 to configure escalation and settings based on your team’s preferences.
- Under Integrations, enable Events API V2, scroll down and click Create Service.
- Copy the Integration Key provided.
- In StatusGator, go to Integrations → Incident Management → PagerDuty → Add.
- Paste the integration key into the field in StatusGator and click Save.
- Send a test notification to confirm everything is working.
What happens next
- When a tracked service transitions to Down, StatusGator triggers an incident in PagerDuty with relevant details.
- Once the service recovers, the incident is marked Resolved automatically.