StatusGator Support

Setting User Permissions

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Setting User Permissions

Some StatusGator plans allow multiple users in a single organization to access and manage your StatusGator board. Use this feature to delegate management of your vendor monitoring to certain teams. Each department might have one or two users who have StatusGator accounts in order to choose services to monitor, configure notification preferences, and set up filters.

When inviting a user to your StatusGator organization, you can choose one of two permission levels – Admin and Editor.

An Editor will only be able to access the StatusGator boards to which you assign them. For each board they are assigned to, they will have total control to add services, remove services, and set up integrations and notification preferences.

These regular users will not be able to change StatusGator plans or payment information, invite other users, or create new boards.

If you grant someone Admin access, they will have all the same permissions as a regular user but they will also be able to invite other users, create new boards, remove boards, and change StatusGator plans and billing. To enable Admin access, simply change the role from Editor to Admin by utilizing the role menu subitem on the Team Management page:

StatusGator Roles and Permissions

The table below lists the various features of StatusGator and defines which role has access to which features:

Monitor Cloud ServicesYes, on assigned boardsYes
Monitor WebsitesYes, on assigned boardsYes
Configure Component FiltersYes, on assigned boardsYes
Manage Status PageYes, on assigned boardsYes
Configure NotificationsYes, on assigned boardsYes
Setup IntegrationsYes, on assigned boardsYes
Download Historical DataYes, on assigned boardsYes
Invite UsersNoYes
Create BoardsNoYes
Assign Users to boardsNoYes
Change PlansNoYes
Change Payment MethodsNoYes

In short, grant admin access only to those users you want to manage your StatusGator account as a whole.

For general, read-only access to the status of all your services, create a status page, and distribute its URL to your team, company, or end-users.

For more details on inviting users, see our article Inviting Colleagues to your StatusGator Account.

If you have any questions or problems, please email us or submit a ticket.

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