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Changing your payment method

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Changing your payment method

Occasionally, you might need to change your payment method on file at StatusGator. You can change the payment method of your active recurring subscription any time before your next billing date. If you attempt to update your payment method the same day your subscription expires, you can be charged on your old payment method. 

It is best to make changes at least one day before your current subscription expires.

Note: if we have trouble charging your card we will notify you and ask you to update your payment method. 

To change your payment method:

  1. Sign in to StatusGator and go to the Account page

  1. At the bottom there is a form to change the payment method.

  1. Fill up the form and click Update.

If you have any questions or problems, please email us or submit a ticket.

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