StatusGator Support

Reconnecting Slack

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Reconnecting Slack

Sometimes users might have a need to reconnect their Slack, as they were using it for their Dev instance, and after testing, decided to repoint their StatusGator Slack notifications to their Production instance.

To change the destination of your Slack integration, simply disconnect and reconnect Slack.

Go to the notifications page in StatusGator:

Toggle off Slack notifications and save your changes at the bottom:


Then toggle Slack back on and reconnect by clicking the button. You will be prompted to choose the channel again:

If you have any issues or questions, let us know! We're working on some improvements to this process, so apologies in advance for the cumbersome steps.

If you have any questions or problems, please email us or submit a ticket.

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