StatusGator Support

Allowing Website Monitoring in Cloudflare

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Allowing Website Monitoring in Cloudflare

If you're using Cloudflare on your website, StatusGator's monitoring agent may have trouble accessing your site in order to check its uptime. To ensure your website status is accurately reflected in your StatusGator account, please allow our agent's static IP addresses to access your site through the Cloudflare Web Application Firewall (WAF).

Sign into Cloudflare, choose your domain and click Security > WAF on the left:

Then click Create Rule:

Create a new WAF rule with the following settings:

  1. Rule name: "Allow StatusGator agents" (or a name of your choosing)
  2. Field: IP Source Address
  3. Operator: Is In
  4. Value: The list of our agent IPs
  5. Then take action: Skip
  6. Check all WAF components to disable all WAF features for our agents

The screenshot below shows this rule configured.

If you have any questions or problems, please email us or submit a ticket.

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