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Filtering to Service Components

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Filtering to Service Components

Some services monitored by StatusGator have many components. These could be separate products, hosted regions, or granular status details. You can utilize StatusGator component filters to limit your notifications and dashboard status to that of only the components you care about.

Let's look at Zoom, one of the most popular services on StatusGator.

Here's how you can filter by components:

1. Sign into StatusGator and you will be taken to your board. Click on the three dots icon located on the right side next to any service, then select Configure option.

2. Navigate to the Component Filters tab

3. If you only want to monitor specific components of the selected service, select the Filter to specific components option.

4. Next, check off the components you use. For quick access, use the search bar to find components. The current status of each will display next to the component name. You can also expand groups of services to view subcomponents underneath.

For example, if you use the Zoom contact center solely for North America, you probably won't need to monitor Latin America or Japan. Select only the components that will impact you and leave the rest unchecked.

5. When you're done, click on Back to Monitors or any other menu item. The component filters setup will be saved automatically.

In the case of the above selections, the status of Zoom on your dashboard and on your status page will change from Warn to Up because the components you have selected are all up. 

If you have any questions or problems, please email us or submit a ticket.

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