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Incident details

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Incident details

To view incident details, follow these steps:

1. Navigate to your incidents page by clicking on the "View details" option in the context menu.

On the incident detail page, you can see:

  • Incident name
  • Current incident phase (learn more about phases in this article.)
  • Severity (learn more about severity in this article.)
  • Timeline of incident updates, including:
    • Update phase 
    • Affected monitors and its status (orange dot indicated status "Warn", red dot - "Down", blue dot - "Maint" (learn more about statuses in this article)
    • Descriptions (if added)
    • Author of the update
    • Update publish time

You can also:

If you have any questions or problems, please email us or submit a ticket.

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