StatusGator Support

Creating a StatusGator Account

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Creating a StatusGator Account

To create an account:

1. Go to Sign Up page.

2. Provide your name, company or project name, job title, work email, and create a password. Click Start 14-day free trial. You can choose any plan since all accounts have access to all features on the trial.

2. Confirm your email 

3. Follow easy onboarding steps to start using StatusGator:


3.1 You can provide details about your team to enable us to tailor your experience during further steps

3.2 Add your first service to monitor. Utilize the search bar to locate one from our database, or select from recommended services tailored to your team's needs. If the desired service isn't available, utilize our Request form, and we'll typically add it within 24 hours.

3.3 Do you have a website to monitor? Simply add its URL during the onboarding process, along with a distinctive display name for easy identification among other monitors.

3.4 You can now easily preview your Status page that we've set up for you. Dive into StatusGator to unlock its full potential. Open StatusGator, where you can add more monitors, customize your Status page, configure notifications, invite team members, and explore numerous other features.

4. Fantastic! You're all set. We've prepared a brief guide to help you navigate your account. Feel free to utilize it or hide it if you prefer to explore independently.


To edit account details:

1. Click on your profile icon in the upper-right corner and click on Your Profile.

2. Add or edit the needed information. 

Note: you can also set up the Two-Factor Authentication on the second menu tab.

3. Push Save when you are ready.

If you have any questions or problems, please email us or submit a ticket.

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