Public status page
A public status page conveys scheduled maintenance, downtime events, and general system uptime of sites or services.
StatusGator can publish an aggregated status page showing the status of all of the services that you monitor. These status pages allow your team members view-only access to your service dependencies. Status Pages are a feature of all plans.
With your public status page, users can do the following:
1. Check ongoing incidents
Ongoing incidents are displayed prominently at the top of the page. Click the triangle icon to expand and view details, including specific incidents, affected services, optional descriptions, and the most recent update time. For more information, click on the incident name to access full details.
2. Subscribe to updates
In the upper-right corner, click the Subscribe to updates button. Choose whether you want to subscribe to updates for all services or specific ones. Enter your email address, confirm your subscription using the email sent to you, and you're all set!
3. Unsubscribe from updates or manage subscriptions
If you wish to stop receiving updates or wan to manage subscriptions , you have several options:
- Click the “Unsubscribe or manage” link included in notification emails.
- Enter your email address back into the subscription box to receive a confirmation link. From there, you can update your subscription preferences or unsubscribe completely.
- Contact us directly for assistance if needed.
4. Report an issue
If you experience any issues that aren't reflected on the status page, you can report them by clicking the flag icon next to the specific service. You can also optionally include a description of the issue.
Note: the reported issue will come into your email inbox from notifications@statusgator.com.
5. Customize the status page view
You can customize the view of the status page to suit your preferences:
- Switch between light and dark themes.
- Adjust the layout (choose from 1, 2, or 3 columns).
- Set your preferred page refresh interval.
6. Check monitor details
Click the triangle icon next to the monitor name, or the service name itself, to view its uptime history and component details. If you are using the 2-column or 3-column mode, clicking on the service will also display additional details.
7. Check scheduled maintenance
In the header menu, click the Maintenance link to view all scheduled maintenance events, organized from the nearest to the farthest date. You can see the scheduled date and time, affected services, and descriptions (if provided). Additionally, you can add these events to your calendar to ensure you don't miss them.
8. Contact support
If support contact information is available, you can find it in the footer of the page.
Note: you can now use your status page to show the status of your own products or devices like printers/scanners as part of our incidents feature.